Privacy Policy

The website is operated by Private Entrepreneur (PE) Zhanna Chyrkova, registered in Ukraine and trading as LeBijou.

Postal address: 48 Marselska Street, Odesa, 65123, Ukraine .

For privacy questions or requests, contact: lebijou.com.ua@gmail.com .

Depending on how you use our website, we collect:

• Contact and delivery information: your name, email address, telephone number, and shipping or billing address.
• Order information: products purchased, quantities, order amounts, selected payment and delivery methods, payment status, and delivery details.
• Account information: information you provide if you create or use a customer account.
• Customer communications: messages, questions, and information you provide when requesting assistance, a return, or a refund.
• Technical and usage information: IP address, browser and device information, pages viewed, referral sources, interactions with the website, and cookie or similar identifiers.
• Virtual try-on information: photos you choose to upload and information associated with your try-on request.

We receive information directly from you, automatically through the website and connected services, and from payment or delivery providers in connection with your order.

We use personal information to:

• Process orders, payments, deliveries, returns, and refunds.
• Communicate with you about your order and respond to customer service requests.
• Maintain customer accounts and shopping cart functionality.
• Provide optional features, including virtual jewelry try-on.
• Understand website usage and improve our products, services, and website.
• Measure advertising performance and support advertising through Google and Meta services.
• Protect the website, investigate suspected fraud or misuse, and comply with applicable legal and accounting obligations.

Information is disclosed to relevant recipients according to the service you use and the information needed to provide that service:

• Hosting: HostPro provides website hosting and related infrastructure.
• Payments: WayForPay, LiqPay, or PayPal process payments when the relevant method is available and selected. Payment information is handled under the applicable provider's privacy policy.
• Delivery: Nova Poshta, Ukrposhta, and their delivery partners receive information needed to arrange shipping, customs processing where applicable, and delivery.
• Analytics and advertising: Google Analytics, Google Ads, and Meta services receive information associated with website usage and advertising interactions.
• Maps: Google Maps is used for map functionality. Loading or interacting with a map may transmit technical information to Google.
• Virtual try-on: the processing service identified in the Virtual Try-On section below.

We may also disclose relevant information when required by law or when necessary to address fraud, security incidents, or legal claims.

Some providers process information on our behalf; others also process information for their own purposes under their privacy policies and applicable law.

The website and connected services use cookies and similar technologies for shopping cart functionality, sessions, preferences, analytics, and advertising.

We use Google Analytics to understand website usage. We also use Google Ads and Meta advertising pixels to measure advertising and support advertising campaigns.

Depending on their configuration, these services may receive device and cookie identifiers, IP addresses, page URLs, browsing activity, and events such as product views or purchases.

Advertising providers may associate this information with information collected across other websites, apps, or their services. Such disclosures may qualify as a sale or sharing of personal information, or processing for targeted advertising, under certain privacy laws.

For information about Google's processing, see Google's Privacy Policy and how Google uses information from sites that use its services.

For information about Meta's processing, see Meta's Privacy Policy.

We do not currently provide an on-site cookie preference panel.

You can use your browser settings to block or delete cookies. Blocking certain cookies may affect shopping cart, account, or other website functions. Browser cookie controls do not necessarily prevent all tracking or information collection.

You can also manage advertising preferences through the controls provided by Google and Meta. These choices may be specific to a browser, device, or account.

[BEFORE PUBLICATION: describe the website's actual response to Do Not Track (DNT) and Global Privacy Control (GPC) signals. Verify whether these signals disable or restrict relevant tracking. Do not state that the website honors them unless this has been implemented and tested.]

Virtual try-on is optional. If you use it, you choose to upload a photo so that an AI-assisted preview of the selected jewelry can be generated. You can browse and purchase products without using this feature.

Upload only photos that you are authorized to use. Do not upload identity documents or images containing unrelated sensitive information.

[BEFORE PUBLICATION: identify the AI processing provider and link to its applicable privacy terms. State which photos, generated images, and technical information are transmitted; where they are stored; the actual retention and deletion periods on both LeBijou's systems and the provider's systems; whether they may be used for model training; whether face geometry or other biometric information is extracted; and how users can request deletion.]

Retention periods depend on the type of information and its purpose, including order fulfillment, customer service, returns, accounting requirements, security, and the resolution of disputes.

Deletion requests may be subject to legal obligations or other applicable exceptions. For example, certain transaction records may need to be retained for accounting or legal purposes.

Third-party providers apply their own retention rules where they process information independently. Photo retention for virtual try-on is described separately above.

No website, storage system, or transmission method can guarantee absolute security. Please do not send card security codes, account passwords, or unnecessary sensitive information by email.

LeBijou operates from Ukraine. Providing international orders and using third-party services may involve processing information in Ukraine and other countries, depending on the relevant provider and service. Privacy laws in those countries may differ from the laws where you live.

Depending on your location and the laws applicable to our business, you may have rights to access, obtain a copy of, correct, or delete personal information; restrict or object to certain processing; withdraw consent where processing is based on consent; or opt out of certain advertising-related disclosures.

Where applicable, these rights may include opting out of the sale or sharing of personal information or processing for targeted advertising.

To submit a privacy request, email lebijou.com.ua@gmail.com with the subject Privacy Request. Describe your request and provide enough information for us to locate the relevant records. Do not send identity documents unless specifically requested through an appropriate process.

We may need to verify your identity before providing access to or changing personal information. We will handle requests under applicable law, including relevant deadlines and exceptions.

Where applicable law provides an appeal or complaint right, you may contact us about our response or contact the relevant privacy regulator.

Our website is not directed to children under 13. Children under 13 should not submit personal information or upload photos through the website.

If you believe a child has provided personal information to us, contact lebijou.com.ua@gmail.com so that we can investigate and take appropriate action.

We may update this Privacy Policy to reflect changes in our services, data practices, or legal requirements. Updates will be posted on this page with a revised date. Where required by law, we will provide additional notice or obtain consent.

For questions about this policy or our handling of personal information, contact lebijou.com.ua@gmail.com .